Delivery
We have a wide range of Delivery Options available, depending on the value of your parcel and budget. Select from our 2-3 Day Saver Service or our Next Working Day options at the Checkout.
This will include a text or email on the day of delivery giving you an exact hour window of when your gear will be with you, and the drivers name - just so you know when to turn the volume down!
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Orders under £199: £6.99 Delivery Charge at Checkout
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Orders over £199: Free Saver Delivery and Next Day Delivery Available
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Weekend UK Mainland Delivery (Saturday-Sunday): £19.99
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Small Items (Under 750g) Small items will be delivered by Royal Mail starting from 99p
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Heavy Items (Over 30kg): Pallet Service Doorstep Delivery - £65
For heavy items, courier details, out of stock products, out of area postcodes or international deliveries see our full Delivery info here.
Collection
Rather not wait in for the delivery? Don’t worry, we’ve got you…In Stock items can be ordered and paid for in-advance Online via our Click & Collect service. As long as if it's in stock at your chosen branch, you can collect the item within the hour.
Click here for more about our local Click & Collect Service.
Returns
If you and your item aren’t getting along, you have 14 days from when you receive the goods to contact our PMT experts either by phone or email to return your item*.
If you have bought something in-store or Online and want to return it back to a PMT Shop, the PMT crew can offer you a refund if you return your item within 14 Days from purchase date and with 100% perfect packaging.**
*Click here for more information on Returns at PMT.
**Excludes Books, DVDs, Aerophones, Headphones, Microphones, harmonicas, brass or woodwind instruments, music software (including Digital Downloads) or in-ear earphones if you have removed this out of the packaging and the product has been opened. We also cannot accept a return of any bespoke or Special-Ordered items.
